Give Your Guests a Better Way to Experience Austin

Apply for the Austin Hotel Concierge pilot and give your guests a branded, no-download digital concierge for hotel services, airport transportation, local recommendations, Austin events, and personalized itineraries.

LIMITED AUSTIN PILOT

A Practical Digital Concierge for Boutique Hotels

Improve the guest experience

Give guests fast access to check-in information, parking, Wi-Fi, hotel services, airport transportation, Austin recommendations, and local events.

Reduce repetitive questions

Put frequently requested information in one mobile-friendly place so guests can find answers before contacting the front desk.

Extend your hotel brand

Create a branded guest experience using your hotel’s logo, colors, photography, services, preferred partners, and local recommendations.

What Your 90-Day Pilot Includes

We configure the concierge around your hotel, your guests, and your Austin neighborhood.

✓ One hotel property
✓ Hotel logo, colors, photography, and welcome message
✓ Branded mobile-friendly concierge
✓ Hotel services and frequently asked questions
✓ QR-code access for rooms, lobby, elevators, and welcome cards
✓ Email concierge link
✓ Austin restaurants, music, activities, and events
✓ Airport-to-hotel transportation guidance
✓ Personalized itinerary planning
✓ Staff content dashboard
✓ Hotel-controlled preferred recommendations
✓ Content approval and update controls
✓ Basic hotel-level analytics
✓ Cloudbeds integration review
✓ Pilot onboarding and configuration support

SMS, managed content, custom integrations, and additional properties may require additional fees.

From Booking to Checkout

Step 1 — Configure

We collect your hotel branding, services, policies, contact information, preferred partners, and Austin content preferences.

Step 2 — Connect

We review your booking and guest-messaging workflow, including Cloudbeds integration requirements where applicable.

Step 3 — Launch

Guests access your branded concierge through email, QR codes, your website, digital check-in, or approved messaging channels.

Step 4 — Improve

Review guest engagement, update content, identify frequently requested information, and refine the experience during the pilot.

Is the Austin Pilot Right for Your Hotel?

The pilot is designed for independent and boutique hotels in Austin that want to provide a more helpful guest experience while keeping control of their brand and local recommendations.

Best-fit checklist

✓ Independent or boutique hotel
✓ Approximately 20–150 rooms
✓ Located in Austin or the surrounding area
✓ Uses Cloudbeds or another hotel management system
✓ Wants to improve pre-arrival communication
✓ Receives leisure, business, event, or weekend travelers
✓ Wants to promote hotel services and preferred local partners
✓ Has a hotel manager or staff member available for onboarding

Start With a Focused Austin Pilot

We are inviting a limited number of Austin boutique hotels to test a branded digital concierge with their guests.Pilot pricing starts at:

Austin Pilot Pricing

$299 per month
plus a one-time setup fee

Apply for the Austin Pilot

✔ One hotel property

✔ Branded mobile concierge

✔ Hotel services

✔ Austin recommendations

✔ QR codes

✔ Email concierge link

✔ Basic analytics

✔ Cloudbeds integration review

Final pricing depends on property requirements, setup scope, Cloudbeds access, messaging volume, managed content, and custom integrations.